Privacy Policy
Effective Date: January 31, 2026 Last Updated: July 1, 2026
Mod AI, Inc. d/b/a Clerked ("Clerked," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites at clerked.ai and help.clerked.ai (collectively, the "Website").
This Privacy Policy applies only to information collected through our Website. It does not apply to information collected through our products or services, which is governed by our customer agreements and applicable data processing terms.
Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
- Contact Us: When you submit a contact form, request a demo, or reach out to us, we collect your name, email address, company name, job title, phone number, and any message content you provide.
- Subscribe to Communications: When you sign up for our newsletter or marketing communications, we collect your email address and any additional information you choose to provide.
Information Collected Automatically
When you visit our Website, we automatically collect certain information, including:
- Device Information: Browser type, operating system, device type, and screen resolution.
- Usage Information: Pages visited, time spent on pages, click patterns, and referring URLs.
- Network Information: IP address and approximate geographic location (city/region level).
We collect this information through cookies and similar tracking technologies. See Section 5 (Cookies and Tracking Technologies) for more details.
2. How We Use Your Information
We use the information we collect to:
| Purpose | Legal Basis |
|---|---|
| Respond to your inquiries and requests | Legitimate interest in communicating with prospective customers |
| Send marketing communications (with your consent) | Consent |
| Improve our Website and user experience | Legitimate interest in improving our services |
| Analyze Website traffic and usage patterns | Legitimate interest in understanding our audience |
| Comply with legal obligations | Legal compliance |
| Protect against fraud and unauthorized access | Legitimate interest in security |
We do not use your information for automated decision-making or profiling that produces legal effects.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
We share information with third-party vendors who perform services on our behalf:
| Category | Purpose | Provider |
|---|---|---|
| Customer Relationship Management | Store and manage contact information, send marketing emails | HubSpot |
| Analytics | Analyze website traffic and usage | PostHog |
| Hosting | Host our website | Cloud infrastructure providers |
These service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.
Business Transfers
If Clerked or Mod AI, Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Clerked, our users, or others.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain our business relationship with you, or as required by law.
| Data Type | Retention Period |
|---|---|
| Contact form submissions | Duration of business relationship and as needed for follow-up communications |
| Newsletter subscriptions | Until you unsubscribe (we retain a record of your unsubscribe preference to honor your request) |
| Website analytics data | Per our analytics provider's default retention settings |
You may request deletion of your personal information at any time by contacting us (see Section 6).
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activity.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Enable core website functionality | Session |
| Analytics | Understand how visitors use our site | Up to 2 years |
| Functional | Remember your preferences | Up to 1 year |
We do not use advertising or retargeting cookies.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically:
- Delete existing cookies
- Block all cookies or specific types
- Set preferences for certain websites
Note that blocking some cookies may impact your experience on our Website.
6. Your Privacy Rights
For California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights:
- Right to Know: Request what personal information we collect, use, disclose, and sell.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: We do not sell or share personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
Categories of Personal Information Collected (past 12 months):
- Identifiers (name, email, IP address)
- Professional information (company, job title)
- Internet activity (pages visited, browsing history on our site)
Categories of Personal Information Sold or Shared: None.
For European Economic Area (EEA) and UK Residents (GDPR)
If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR):
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests, including direct marketing.
- Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time.
Legal Bases for Processing:
- Legitimate Interests: Responding to inquiries, analyzing website usage, improving our services, and marketing to business contacts.
- Consent: Sending marketing communications where required.
- Legal Obligation: Compliance with applicable laws.
Data Transfers: We transfer data to the United States. We rely on Standard Contractual Clauses (SCCs) approved by the European Commission to provide appropriate safeguards for such transfers.
Supervisory Authority: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
For All Users
You may:
- Opt-out of marketing emails by clicking "unsubscribe" in any marketing email or contacting us.
- Request access to your data by contacting us at the address below.
- Request deletion of your data by contacting us at the address below.
To exercise your rights, please contact us at support@clerked.ai. We will respond within 45 days (or as required by applicable law). We may need to verify your identity before processing your request.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS/SSL)
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
We are actively pursuing SOC 2 Type II certification to demonstrate our commitment to security best practices and provide additional assurance to our customers.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete that information promptly.
10. International Data Transfers
Our servers are located in the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
For transfers from the EEA or UK, we rely on Standard Contractual Clauses (SCCs) as approved by the European Commission and UK authorities to ensure appropriate safeguards are in place. You may request a copy of these safeguards by contacting us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Mod AI, Inc. d/b/a Clerked Email: support@clerked.ai